What we offer
From compliance to cardmember service, Elan funds all aspects of the credit card program. Learn more about our program, products, and how we support your cardmembers.
Benefits of a partnership
- Minimized risk and reduced expenses
- The latest technology and a dedicated fraud team
- Robust product suite and rewards program
- Extensive marketing and reporting
- Employee training and resources
Program support
We provide all the tools to support the credit card program so your staff can develop deeper relationships with cardmembers.
Using a customized approach, we work directly with your financial institution to provide high-impact marketing, underwriting, employee training, and more.
Cardmember support
Our digital-forward program starts with text-to-apply capabilities through real-time reward redemption for a seamless user experience.
Cardmembers have access to U.S.-based, bilingual customer service 24/7/365 — a team that's maintained a 95% satisfaction rate for the last three years.
Product suites
Offer cardmembers across consumer and business segments competitive products and industry-leading reward options.
All cards, and every cardmember interaction, reflects your financial institution's branding.
“We took a major turn when we sold our credit card portfolio to Elan and transitioned all the credit card issuance and servicing to Elan. This is their area of expertise, and we felt they could provide members with a better suite of products, fraud mitigation tools and communication tools.
There’s also huge efficiency with our card product. We got into member business lending this year, and Elan already had four different business credit cards available in the market. All we had to do is put our name on those cards. If we’d been working in-house with a card processor, it might have taken us a year to deploy. Instead, it was ready in two weeks.”
— David Brand, SVP, Lending Operations Sharonview Federal Credit Union
Start a conversation
If you are interested in learning how Elan can help build your credit card program, we'd love to hear from you.